Workforce Services Officer
2 months ago
About the Role
We are seeking a highly skilled and experienced Workforce Services Officer to join our team at Barking, Havering and Redbridge University Hospitals NHS Trust. As a key member of our Workforce Services team, you will provide a high-quality, efficient, and responsive transactional and first-line advisory service to Trust managers and staff.
Main Responsibilities
Key responsibilities of the role include:
- Providing advice and support on a range of transactional and operational issues across all areas of the Trust for non-medical workforce issues.
- Updating the Electronic Staff Record (ESR) for any approved changes to staff records and ensuring the correct authorization processes have been followed and are within the framework of the national terms and conditions for Agenda for Change.
- Analysing complex payroll queries and liaising with the Trust's payroll provider to resolve such issues and ensure Trust staff salary payments are correct.
About Us
We are an organisation that is committed to delivering high-quality care to our patients. We are proud to be a London Living Wage employer and have a diverse workforce of over 8,000 staff from 146 different countries. Our team is dedicated to providing excellent customer service and ensuring that our staff are supported in their roles.
Requirements
To be successful in this role, you will need:
- 12 months' experience of electronic staff record data input.
- NHS HR experience.
- Customer service experience.
Desirable Skills
Desirable skills for the role include:
- Payroll experience.
- Ability to work as part of a team.
- Excellent communication skills.
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