Assistant Hospitality Services Manager

2 weeks ago


Manchester, United Kingdom The University of Manchester Full time
About this Role

We are seeking a highly motivated and enthusiastic individual to join our hospitality team as Assistant Hospitality Services Manager, overseeing the hospitality operation within our campus facilities.

The successful post holder will be responsible for running our restaurant and conference hospitality on a day-to-day basis, working closely and collaboratively with colleagues across Conferencing and Hospitality to maximise the success of the business.

This role is ideal for an individual who can realise the potential of the business, and relish the opportunity to work with colleagues to help grow and develop this still relatively new business area to make it a well-known dining location on campus.

Key Responsibilities
  • Manage the day-to-day operations of our restaurant and conference facilities
  • Work closely with colleagues to deliver excellent customer service and hospitality
  • Develop and implement strategies to grow and develop the business
  • Manage budgets and financial responsibilities
  • Ensure compliance with health and safety regulations
Requirements
  • Experience of running/managing restaurants in similar venues and/or experience in managing a variety of conferencing and events
  • Hospitality and/or business-related subject qualification
  • Sound written and verbal communication skills
  • Good understanding of IT and industry-relevant software
  • Natural positive attitude towards a busy/pressurised environment
What We Offer
  • 34 days holiday, including Christmas and New Year
  • Generous pension scheme with generous employer contribution
  • A strong commitment to personal and career development, as well as well-being and mental health
  • Annual salary review

We are an equal opportunities employer and welcome applicants from all sections of the community. We are committed to diversity and inclusion and aim to create a workplace that is welcoming and inclusive for all.



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