Deputy Manager

2 weeks ago

Mitcham, Greater London, United Kingdom Walsingham Support Full time

About the Role

We are seeking a dedicated and experienced Deputy Manager to join our team at Walsingham Support. The successful candidate will assist the Registered Manager in overseeing the day-to-day operations of our residential home, ensuring the delivery of high-quality care and support to our service users.

Key Responsibilities

  • The Deputy Manager will assist the Registered Manager in the overall management of the service, ensuring compliance with regulatory requirements and company policies.
  • Provide leadership and support to a team of support workers, promoting a positive and inclusive working environment.
  • The Deputy Manager will develop and implement care plans tailored to the individual needs and preferences of residents.
  • Monitor the quality of care provided, conducting regular audits and addressing any areas for improvement.
  • The Deputy Manager will liaise with external agencies, healthcare professionals, and families to ensure holistic care for residents.
  • Support the recruitment, training, and development of staff members.
  • The Deputy Manager will participate in on-call duties as required, providing emergency support outside regular working hours.

Requirements

  • Ideally NVQ Level 3 in Health and Social Care or equivalent qualification.
  • Previous experience in a supervisory or managerial role within a residential or social care setting.
  • Strong understanding of regulatory requirements and standards.
  • Excellent communication, leadership, and organizational skills.
  • Compassionate, empathetic, and committed to promoting the independence and well-being of service users.
  • Ability to work flexibly, including evenings, weekends, and on-call duties if required.

About Walsingham Support

Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism, and other complex needs. We're different because we pride ourselves in putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with.

As a valued member of our team, each of us is there to help deliver the quality-of-life people with disabilities deserve. By doing so, we will be supporting our service users to reach their full potential.

Managers in our services ensure a high-quality and well-maintained environment for those we support. Each team is expected to work from a care plan, providing help with day-to-day living tasks. This might include personal care, meal preparation, housekeeping, providing emotional support, social interaction, and visits to activities in their communities.

Benefits of Working for Walsingham Support

We offer a wide range of benefits to our employees, including:

  • Favourable working hours, including part-time roles and bank positions.
  • 28 days annual leave (20 days leave + 8 days bank holidays), rising up to 38 days depending on length of service.
  • Double pay if you work on bank holidays.
  • Pension scheme contributions.
  • We can support you to develop in your chosen career field and gain professional qualifications through our apprenticeship offer.
  • Life assurance equal to three times your salary.
  • Bereavement helpline.
  • Employee Assistance Programme supplied by HealthAssured.
  • Walsingham Rewards Scheme with extensive discounts on everyday items.
  • Exceptional training and continuing professional development opportunities.
  • Long service awards.
  • Eyecare vouchers.
  • Outstanding work bonus payments.
  • Recommend a friend bonus of £250.
  • Access to Blue Light Card savings.

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