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Care Coordinator Specialist
2 months ago
About Active Care Group: As a leading provider of care services, we are dedicated to delivering high-quality, person-centered care to individuals with complex needs.
Job Summary: We are seeking a skilled Care Coordinator Specialist to join our team in a dynamic and supportive environment. As a Care Coordinator Specialist, you will be responsible for coordinating and scheduling care packages, providing premium customer service, and ensuring continuity of care for our clients.
Key Responsibilities:
- Client Care and Support: Provide exceptional care and support to clients, ensuring their needs are met and exceeded.
- Care Package Coordination: Coordinate and schedule care packages, ensuring seamless delivery of services.
- Customer Service: Provide premium customer service to clients, responding to their needs and concerns in a timely and professional manner.
- Team Collaboration: Work collaboratively with the team to ensure continuity of care and achieve shared goals.
- Compliance and Quality: Ensure compliance with company policies and procedures, maintaining high standards of quality and care.
Requirements:
- Experience: Proven experience as a Care Coordinator or in a related field.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Problem-Solving: Strong problem-solving skills, with the ability to think critically and creatively.
- Teamwork: Ability to work collaboratively as part of a team, supporting colleagues and contributing to shared goals.
- Adaptability: Willingness to adapt to changing circumstances and priorities, with a flexible and dynamic approach.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Professional Development: Opportunities for professional development and growth, with access to training and development programs.
- Collaborative Environment: A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- Recognition and Rewards: Recognition and rewards for outstanding performance and contributions.
About Our Culture: We are a Disability Confident committed employer, dedicated to providing reasonable facilities to support individuals with disabilities in their job applications and interviews.
