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Housekeeping Attendant

2 months ago


London, Greater London, United Kingdom Kimpton Hotels & Restaurants Full time
Room Attendant (Full-Time) - Edinburgh

We are seeking a dedicated and passionate Room Attendant (Full-Time) to become a part of our team at Kimpton Charlotte Square Hotel, where your individuality is celebrated as you forge genuine connections with our guests.

At Kimpton Charlotte Square Hotel, we blend the charm of traditional Edinburgh architecture with a contemporary and inviting atmosphere, ensuring our guests enjoy a luxurious experience. Our facilities include a serene Garden area, a delightful dining experience at BABA restaurant, and a rejuvenating state-of-the-art Spa.

This position requires a commitment of 40 hours per week, primarily during late shifts (1:30pm to 10:00pm), with occasional day shifts. Flexibility in scheduling is essential.

As a Room Attendant, you will be empowered to:

  • Be authentic - we encourage you to bring your true self to work, showcasing your unique personality.
  • Take initiative - we trust you to make decisions and express your creativity, fostering heartfelt connections with our guests.
  • Make a difference - your contributions matter, and we will equip you with the necessary tools to create memorable experiences for our guests every day.

What are the key responsibilities of a Room Attendant? Your primary duties will include maintaining cleanliness in public areas of the hotel, such as the reception and dining areas, adhering to health and safety standards, and minimizing risks. We are looking for candidates who possess:

  • Availability to work between 1:30pm and 10:00pm, with daytime availability as needed.
  • Experience in a busy hotel housekeeping department is advantageous.
  • The ability to work independently with minimal supervision.
  • Flexibility and a willingness to work in various areas of the hotel.
  • A drive to achieve results, collaborating within the Kimpton family to deliver personalized experiences and genuine connections.
  • A warm, approachable demeanor, with a positive attitude and a commitment to service excellence.
  • A willingness to work collaboratively within our team to enhance guest satisfaction.

Being part of the Kimpton family means more than just providing exceptional service; we have been recognized in Fortune's '100 Best Companies to Work For' seven times since 2009, and it's easy to see why. We offer:

  • Financial benefits - competitive hourly wage (24,960.00 per annum FTE), guaranteed hours, paid overtime, complimentary meals during shifts, paid holidays, subsidized travel support for unsocial hours, and enhanced sick pay, plus monthly Tronc payments for eligible roles.
  • Career growth - extensive training opportunities, potential for career advancement globally, and two paid volunteer days per year for a cause of your choice.
  • Employee perks - discounted room rates worldwide and reduced F&B rates while on employee rate (IHG operates over 6,000 hotels), along with discounts on supermarket shopping, experiences, and various retailers through our perks portal.
  • Wellbeing initiatives - generous maternity/paternity leave, subsidized childcare support, 24/7 employee assistance programs, and access to mental health first-aiders.
  • Hotel-specific benefits - complimentary stay for you and a guest upon successful completion of probation, generous discounts at our F&B outlets, and spa and gym discounts at our property.

If you are someone who values authenticity and wishes to be part of a company that encourages individuality, we welcome your application.

All candidates must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we pride ourselves on being an equal opportunity employer. We believe that all our colleagues deserve equal treatment and opportunities for skill development and growth, regardless of race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status, or any other characteristic protected by law.

At IHG, we are committed to delivering True Hospitality for Good, ensuring our guests and colleagues feel welcomed, cared for, recognized, and respected, no matter where they are in the world. Be part of our journey as we create unique destinations that foster heartfelt human connections.

If you believe you would be a great fit for this role, we encourage you to apply.