Lead Specialist
4 weeks ago
HR Shared Services Operations Manager
We are seeking a committed and cooperative Operations Manager to lead our HR Shared Services division, playing a vital role in the global support framework for the organization.
Primary Responsibilities:
- Oversee and guide a team of HR and Technical Experts, addressing intricate cases as the primary escalation contact.
- Enhance team effectiveness to improve service delivery, set performance metrics, and ensure compliance with service level agreements.
- Leverage analytics and insights to tackle workforce challenges, foster ongoing improvements, and elevate service standards.
- Improve the efficiency of HR systems, execute process enhancements, and manage transformation initiatives.
- Serve as the Shared Services Lead when required.
Qualifications:
- Proven experience in coaching and inspiring teams in a hybrid or remote environment.
- In-depth knowledge of employment legislation, managing complex employee relations cases, and tribunal issues.
- Demonstrated success in change management and process optimization.
- Experience in scaling People Shared Services teams on a global scale.
- Familiarity with HR systems such as SuccessFactors, PeopleDoc, or comparable platforms.
- Strong expertise in designing and implementing HR policies and procedures.
About Allied Electronics & Automation:
Allied Electronics & Automation has a rich legacy of providing engineering solutions and driving impactful results for a better future. With a worldwide presence, we deliver essential products and services to clients across the globe.
We are dedicated to promoting diversity, inclusion, and sustainability initiatives, cultivating a culture of innovation and teamwork. Join our diverse team and unlock your potential to achieve extraordinary outcomes.
Benefits:
Alongside standard benefits, Allied Electronics & Automation offers Family Friendly Policies to assist employees through various life stages and health circumstances, ensuring a nurturing and inclusive workplace.
Are you prepared to take on a fulfilling journey with us?
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