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Quality Assurance Specialist
2 months ago
We are seeking a highly motivated and detail-oriented Quality Assistant to join our team at ProTec Nutra Ltd. as a maternity cover position with the potential to go permanent depending on the needs of the business.
Key Responsibilities- Maintain relationships with customers and suppliers to deliver products of high quality.
- Perform investigations relating to customer complaints, product safety, and out-of-specification products.
- Maintain records to support the company's Quality obligations, such as product specifications and supplier certifications.
- Update and maintain controlled documents, including standard operating procedures and company policies.
- Carry out routine onsite audits to ensure the safety and integrity of products.
- Perform internal audits against our BRCGS S&D Quality Management System (QMS) and any other systems that we may implement.
- Manage risk to business operations through the completion of change controls.
- Complete Supplier Assessment Questionnaires (SAQs) for customers based on our products and quality processes.
- Develop knowledge of UK/EU Regulations related to product safety.
- Prepare product samples for external analytical and microbiological analysis.
- Approve and monitor product suppliers.
- Be willing to work across departments if required to support wider business duties.
- Be open to traveling abroad to represent the company at tradeshows.
- Fantastic verbal and written communication skills.
- A natural curiosity that would enable you to perform investigations to determine the root cause(s).
- An excellent eye for detail.
- Ability to work with high productivity and accuracy.
- A proactive approach and the willingness to share ideas.
- Excellent attention to detail and the ability to manage multiple workstreams to meet deadlines.
- The ability to integrate with a diverse team.
- Bonus opportunities.
- Hybrid working available.
- Opportunities to travel abroad for tradeshows.
- Pension plan.
- On-site secure parking.
