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Senior Export Account Manager

2 months ago


Hounslow, Greater London, United Kingdom dbschenker Full time

Senior Key Account Specialist

We are seeking a Senior Key Account Specialist to enhance our operations in managing export services for our esteemed clients and partners. In this role, you will take charge of export activities, ensuring optimal performance and outstanding customer satisfaction.

Key Responsibilities:
  • Timely monitoring and response to communications, along with organizing collections from suppliers.
  • Preparation of shipping documents and export declarations in accordance with industry regulations.
  • Overseeing costs and ensuring swift resolution of inquiries and issues.
  • Providing support to sales and customer service teams, including assistance with customer billing.
  • Collaborating with the Team Leader to effectively manage personnel and workloads.
Qualifications:
  • Proven experience in airfreight logistics and export/import processes.
  • Strong customer orientation with excellent teamwork and communication abilities.
  • Proficient in Microsoft Word and Excel.
Benefits:
  • Training opportunities for compliance and professional growth.
  • Generous vacation policy and special leave for birthdays.
  • Pension plan with employer contributions.
  • Opportunities for career progression.
About DB Schenker:

DB Schenker is a leading global logistics provider that embraces diversity and promotes an inclusive workplace. With a workforce of 72,000 individuals across the globe, we encourage people from all backgrounds and skill sets to contribute and make a significant impact. At DB Schenker, we are committed to progress.