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Food and Beverage Operations Leader

3 months ago

East London, United Kingdom Canary Riverside Plaza Hotel Full time

Exciting Opportunity at Canary Riverside Plaza Hotel

A remarkable position has opened up within the prestigious Luxury 5* Corporate Hotel brand, Canary Riverside Plaza Hotel located in East London.

We are in search of a motivated and dynamic Food and Beverage Supervisor to contribute to our primary Guest Culinary Gem, the Food and Beverage Department.

Situated amidst the historic wharfs and quays of East London, Canary Riverside Plaza stands as the sole five-star independent hotel in Canary Wharf. Our 142 spacious guest rooms and suites provide an exceptionally comfortable experience, whether for business or leisure, complemented by breathtaking views of the River Thames and the city skyline. Guests can indulge in the full five-star experience with access to the adjacent Health Club and Spa or enjoy afternoon tea on the sunlit terrace at the Quadrato Restaurant.

The Quadrato Restaurant features Italian-inspired menus that are light, fresh, and quintessentially Italian. The stunning views of the River Thames and London skyline are best appreciated from the elegant terrace or through the soaring windows of the restaurant on cooler days. The adjacent Quadrato Bar & Lounge offers a variety of signature cocktails, wines, beers, and spirits, making it the ideal spot for pre-dinner drinks or a nightcap.

All guests enjoy complimentary access to a five-star Health Club adjacent to the hotel. This facility, set on the River Thames, includes three floors of extensive fitness amenities, a sauna, steam room, hydrotherapy pools, and a 20-meter infinity edge lap pool.

Benefits of Joining Canary Riverside Plaza Hotel as Food and Beverage Supervisor:

  • Competitive hourly rate of £12.00 (Minimum 20 hours per week and Maximum 40 hours per week, including weekends).
  • 28 days of holiday (including bank holidays) with additional days awarded for length of service.
  • Complimentary healthy meals during shifts.
  • Uniforms provided and laundered.
  • Outstanding training and development opportunities.
  • Discounts on food and beverages at our Quadrato Restaurant and Lounge.
  • Employee room rates and excellent rates for friends and family across various hotel brands.
  • Career planning and development opportunities through Flow Hospitality.
  • Company pension scheme after three months of service.
  • Employee recognition programs including Employee of the Month Awards.
  • Annual staff celebration.

Key Qualities We Seek in Our Food and Beverage Supervisor:

The ideal candidate will assist the Food and Beverage Management Team in leading and enhancing our operational areas, which include the Quadrato Restaurant and Lounge, Conference and Events Department, and Room Service. Collaborating with our Executive Chef, you will ensure that all operational food and beverage areas throughout the hotel adhere to impeccable standards of food safety and health regulations.

Your primary focus will be to work alongside the Food and Beverage Management team to ensure that the department operates at peak efficiency, providing an exceptional and memorable dining experience for our guests. You will lead by example and adopt a hands-on approach with your operational team.

Essential Skills and Knowledge:

  • A minimum of 2 years of experience in a similar Food and Beverage Supervisor role within the 5* hotel industry.
  • Food Hygiene and Food Safety Compliance certifications.
  • Ability to work independently and under pressure.
  • Proficient in Microsoft Office and relevant communication programs.
  • Excellent communication skills.
  • Ability to meet tight deadlines.
  • Positive attitude and commitment to high guest service standards.
  • Exceptional grooming standards.

Main Responsibilities:

  • Assist the Food and Beverage Management Team in managing the department in accordance with the hotel’s brand standards.
  • Ensure a warm and welcoming experience for all guests dining in the Quadrato Restaurant and Lounge.
  • Support the management team with stock ordering and control to ensure availability.
  • Encourage upselling to optimize revenue.
  • Collaborate with the management team to drive food and beverage quality while ensuring compliance with health and safety regulations.
  • Assist in training and mentoring a high-performing team of Food and Beverage Assistants, fostering a culture of excellence and guest satisfaction.
  • Work cross-functionally with other departments to achieve organizational goals.
  • In the absence of the management team, oversee daily operations and ensure standards meet guest expectations.
  • Analyze guest feedback and implement improvements to enhance the dining experience.
  • Ensure compliance with health, safety, food safety, and sanitation regulations.
  • Promote sustainable practices within the department and across the hotel.

As part of a small team, you will demonstrate exceptional knowledge and dedication. The successful candidate will be highly professional, possess excellent communication skills, and understand the significance of outstanding guest service.

This is an excellent opportunity to advance your career in a friendly and professional environment.

In accordance with The Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documentation of eligibility will be required during the recruitment process.

Two satisfactory references from previous employers will be required upon a successful offer of employment.

We do not offer sponsorship, and support from recruitment agencies is not required at this time.