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Assistant Store Manager

2 months ago

Watford, Hertfordshire, United Kingdom Dreams Ltd Full time
About Dreams Ltd

We're a leading bed retailer in the UK, passionate about making work a special place to be. Our team is our top priority, and we're looking for a talented individual to join our management team in Watford.

Job Summary

This role is a vital part of our management team, working closely with the Store Manager to drive team engagement and maximise sales opportunities. As a key member of our team, you'll be responsible for assisting with the day-to-day management of the store team, creating a positive environment, and leading the team to achieve set goals and targets.

Key Responsibilities
  • Assist with the day-to-day management of the store team to increase sales and ensure high customer satisfaction.
  • Play a key role in creating a positive environment within the store, ensuring regular involvement in business initiatives and sharing best practice.
  • In the Store Manager's absence, proactively lead the team to achieve set goals, expectations, and targets through effective coaching and training.
  • Motivate and inspire the team to deliver exceptional results.
  • Regularly walk the floor to ensure store standards are consistently high, providing an exceptional customer experience.
Requirements
  • Previous retail or commercial sales experience, preferably with some experience of store and team management.
  • Commercially focused and results-driven, with an aptitude for decision making.
  • Highly motivated and experienced at working to performance targets, leading by example to identify sales opportunities and achieve results.
  • Strong ability to lead and inspire the team, with excellent communication skills to build rapport and establish great relationships with customers and colleagues.
  • Customer-focused, living our mission by putting customers at the heart of everything you do.
What We Offer
  • Competitive salary: £35,000 on target earnings.
  • Uncapped commission scheme recognising the hard work and dedication of our team members, with peak incentives to help you rack up rewards.
  • Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
  • Opportunity to buy extra holiday, private healthcare, or savings and loans.
  • Support for development and progression into different business areas as your experience grows.
  • Wellbeing hub, including a 24-hour helpline, out of hours GP services, and access to counselling.