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Supermarket Sales Associate

2 months ago

Beaconsfield, Buckinghamshire, United Kingdom John Lewis Partnership Full time
Job Summary:

To deliver exceptional customer experiences and drive business success through outstanding customer interaction and operational efficiency; demonstrating flexibility to meet the needs of customers and the organization.

Key Responsibilities:
  • Ensure seamless customer service and support, providing accurate product information and resolving customer queries in a timely and professional manner.
  • Contribute to a positive and inclusive store environment, promoting a culture of teamwork and respect among colleagues and customers.
  • Maintain a high level of product knowledge, staying up-to-date on food and drink trends, and providing expert advice to customers.
  • Perform a range of tasks, including advising and serving customers, moving and replenishing stock, carrying out housekeeping activities, and handling cash and card transactions according to set procedures.
  • Support the wider team as required, working collaboratively to achieve business objectives and maintain the highest standards of customer service.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
  • Strong product knowledge and a passion for food and drink, with a commitment to staying up-to-date on the latest trends and developments.
  • Flexibility to work varied hours, including early starts, late finishes, evenings, and weekends, to meet the needs of the business and customers.
Benefits:
  • Competitive hourly rate of £11.55.
  • Opportunity to work for a leading retailer with a strong commitment to customer service and employee development.
  • Access to exclusive benefits, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, and more.