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Senior Internal Communications Specialist

2 months ago


Leicester, Leicester, United Kingdom Next Full time
About the Role

We are seeking a highly skilled and experienced Senior Internal Communications Specialist to join our Employer Brand team at Next. As a key member of our team, you will play a critical role in shaping our internal communications strategy and delivering Employer Brand messages to our head office and retail populations.

Main Responsibilities
  • Develop and implement effective internal communications campaigns to engage, support, and inform our entire business on key HR messages, policies, procedures, and objectives.
  • Support annual and ad-hoc HR team project work by creating high-quality communication materials and presentations.
  • Oversee the maintenance and update of our internal communications platforms, including Intranet, Emails, Community Spaces, Digital Signage, and Promotional material.
  • Ensure that all key stakeholders and their teams are aware of campaigns and content through regular internal department communications.
  • Manage internal Email for the whole of Next and ensure that all users are using it effectively.
  • Grow the Intranet and its usage to enable our people to find and engage with the right information and campaigns at the right time.
  • Support and manage events across the NEXT Enderby Campus that tie into our wider Employer Brand messages.
  • Work with multiple Internal Communication specialists to deliver Employer Brand and business messages to all employees in the most effective way.
  • Manage a team to ensure they deliver on their responsibilities and continually grow with their development.
About You

We are looking for a highly motivated and experienced professional with a strong background in internal communications and engagement. The ideal candidate will have:

  • Experience managing an internal communications or engagement team.
  • Ability to plan, deliver, and manage campaigns and projects on a large corporate scale.
  • Excellent copywriting skills and the ability to proofread.
  • Experience working in an internal communication role or environment.
  • Event planning and management experience.
  • Strong communication skills with the ability to manage upwards.
  • Fantastic presentation skills – both verbally and digitally.
  • Experience in developing a team; both professionally and personally.
  • Strong people skills at all levels, including the ability to work with multiple stakeholders.
  • Ability to embrace and adapt to new technologies.
  • No trouble coming up with new ideas and loves creative exploration.
  • A great work ethic, namely; a motivated team player and proactive both when working in a team and independently.