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Client Care Specialist
2 months ago
We are seeking a highly skilled and compassionate Client Care Advisor to join our team at Vets for Pets. As a key member of our practice, you will provide exceptional service to our clients and their pets, ensuring a seamless and positive experience.
Key Responsibilities- Provide exceptional client service, ensuring client satisfaction and loyalty.
- Build strong relationships with clients, their pets, and the practice team.
- Manage client interactions, including greeting, support, guidance, and expertise.
- Coordinate the smooth running of day-to-day routines using our online booking system.
- Work collaboratively with the clinical team to provide the best care possible for our clients' pets.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and conflict resolution skills.
- Computer literacy and proficiency in online booking systems.
- Passion for delivering exceptional client service and a love of animals.
- 20% discount at Vets for Pets, Pets at Home, and the Groom Room.
- Access to discounts and cashbacks.
- In-house career development opportunities.
- Pension and holiday allowance.
Vets for Pets is a leading veterinary practice dedicated to providing exceptional care to our clients and their pets. We value diversity, inclusivity, and respect for all individuals. If you share our values and are passionate about delivering exceptional client service, we encourage you to apply.
