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Technical Sales and Support Manager

2 months ago


Essex, United Kingdom ANA Recruitment Ltd Full time

Job Summary:

ANA Recruitment Ltd is seeking a highly skilled Technical Sales and Support Manager to join our team. As a Technical Sales and Support Manager, you will provide expert technical support to customers and the external sales team, manage key customer accounts from a technical perspective, and contribute to the wider commercial and product strategies for our renewable product lines.

Key Responsibilities:

  • Delivering Training: Develop and deliver training programs to ensure customers and sales teams have the necessary knowledge to effectively promote and sell our renewable energy products.
  • Site Support: Visit construction sites to support installers and ensure our products are installed correctly.
  • Design and Technical Support: Produce designs for customers looking to use our renewable energy products and provide technical support to resolve any issues.
  • Customer Service: Handle customer queries and complaints in a professional and timely manner.
  • Trade Show and Merchant Support: Attend trade shows and visit merchants to promote our renewable energy products and build relationships with key stakeholders.

Requirements:

  • Excellent Communication Skills: Possess excellent written and verbal communication skills to effectively communicate with customers, sales teams, and other stakeholders.
  • Technical Qualifications: Hold qualifications in a technical-related subject, such as a degree in a relevant field, or have comparable experience in a roofing or electrical-related role.
  • Training Experience: Have experience delivering training programs to customers and sales teams.
  • Site Experience: Have experience working on or attending construction sites.
  • Technical Knowledge: Possess the ability to read and interpret 2D housing plans, elevations, and details, and have a strong understanding of renewable energy products and systems.
  • Full UK Driving License: Hold a full UK driving license and be willing to travel regularly.

About ANA Recruitment Ltd:

ANA Recruitment Ltd specializes in placing sales and technical personnel exclusively to the building industry. We are committed to providing exceptional service to our clients and candidates, and we are seeking a highly skilled Technical Sales and Support Manager to join our team.