Warranty Administrator

4 weeks ago


Reading, Reading, United Kingdom Porsche Retail Group Full time
About the Role

Porsche Retail Group is seeking a highly skilled and motivated individual to join our team as a Warranty Administrator / Service Quality Specialist. In this role, you will provide technical support to our team of vehicle technicians and ensure adherence to Porsche's service process and warranty standards.

Key Responsibilities
  • Manage the progression of submitted warranty claims
  • Drive and improve the overall productivity of the workshop
  • Increase customer satisfaction through effective handling of warranty related inquiries
  • Monitor warranty claims process, ensuring correct time recording and reducing claim error rates
What We Offer
  • A basic salary of up to GBP37,000 per annum depending on experience
  • Bonus up to 10% of Basic Salary
  • 33 days holiday per year (Including Bank holidays), with extra days for long service
  • Complimentary hot and cold soft drinks from the onsite subsidized restaurant
  • Private Medical Insurance, with the option to add your loved ones
  • Dedicated mental health champions
  • Employee representative body - your voice at work
  • Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
  • Life Assurance
  • Income Protection Insurance
  • DC Pension Scheme
  • Employee Assistance Program - support and advice on issues impacting your wellbeing
  • Five full sets of branded uniform
About Us

Porsche Retail Group is headquartered in Reading alongside Porsche Cars GB Ltd, and we operate five Porsche Centres, two satellite Service Centres and a Trade Parts Distribution Centre in and around London. Our culture of trust, integrity, and empowerment filters through every channel of our business, and we value attitude over experience and offer comprehensive training and support programmes.

How to Apply

Please note that eRecruitSmart is advertising the role Warranty Administrator / Service Quality Specialist on behalf of Porsche Retail Group. To apply, please submit a copy of your CV, and if selected, a member of the team will contact you for an informal chat.



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