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Customer Service Delivery Coordinator

2 months ago

Banbury, Oxfordshire, United Kingdom MEM Recruitment Full time
Customer Service Delivery Coordinator

We are seeking a skilled Customer Service Delivery Coordinator to oversee and coordinate delivery operations, ensuring timely and efficient delivery services.

Key Responsibilities:
  • Liaise with technical teams to coordinate repair timeframes and ensure vehicles are delivered to customers on time.
  • Communicate effectively with customers and internal stakeholders to resolve delivery-related issues.
  • Monitor and analyze delivery performance to identify areas for improvement.
  • Collaborate with cross-functional teams to optimize delivery processes and improve customer satisfaction.

Requirements:

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Experience in logistics or customer service delivery operations.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.