Client Service Coordinator

7 days ago


South Ockendon, Thurrock, United Kingdom Ecclesiastical Insurance Group Full time
About the Role

We are seeking a skilled Client Service Administrator to join our team at SEIB Insurance Brokers, part of Benefact Group. This is an exciting opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

Key Responsibilities
  • Handle existing Scheme Motor clients using Open GI
  • Process and underwrite renewals
  • Deal with MTA's
  • Maintain renewal retention within expectations
  • Credit Control of non-account brokers
  • Direct Debit maintenance and control of unpaid risks
Requirements
  • Competent on Open GI
  • Understanding of motor insurance
  • Strong administration and organisational skills
  • Excellent customer service ability
  • Understanding of insurance principles and practices
What We Offer
  • A competitive salary
  • Hybrid working
  • Competitive Personal Pension
  • Bonus scheme
  • 22 days annual leave plus bank holidays
  • An array of health and wellbeing benefits, including private healthcare
  • Volunteer day
  • Onsite parking
  • Full study support and study leave to complete insurance industry professional qualification
  • EAP Scheme
About Us

SEIB Insurance Brokers, part of Benefact Group, specialises in various fields, including horse insurance, funeral and private hire insurance, and more. With over 50 years of experience, we have a strong reputation for delivering high-quality service to our clients, with client retention at over 90%.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected.



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