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Governance, Performance and Excellence Manager

2 months ago

Twickenham, Greater London, United Kingdom NIHR (National Institute for Health and Care Research) Full time £39,200 - £41,400
About the Role

We are seeking a highly skilled and experienced Governance, Performance and Improvement Manager to join our team at the National Institute for Health and Care Research (NIHR). The successful candidate will play a pivotal role in driving organisational excellence and achieving strategic success.

Key Responsibilities
  • Corporate Governance
    • Provide expert advice and operational delivery of all areas of governance
    • Manage the honorarium process
  • Risk Management
    • Assist with the development of effective and efficient risk management
    • Undertake risk assessments and risk evaluations at a corporate level
    • Provide support and training to teams on their approach to risk management
  • Complaints Management
    • Be responsible for the effective management of complaints
  • Information Governance
    • Support the Senior Information Governance Manager in carrying out Data Protection Audits, Data Protection Impact Assessments and ensuring that the ROPA is up to date
  • Planning
    • Work with the Senior Project and CI Manager, liaising with teams across NIHR to ensure that annual planning cycle runs smoothly and that all plans are regularly reviewed and updated
  • Quality - Compliance Management
    • Work closely with the Quality and Compliance Manager to identify opportunities for improving the collection and quality of formal documentation
Requirements
  • Understanding and experience of corporate governance
  • Experience of delivering secretariat service, including writing minutes and papers
  • Managing and presenting complex information so that it is clear and concise
  • Microsoft Office, G Suite and project management software
  • Identifying and implementing improvement opportunities
  • Writing and maintaining policies, procedures and work instructions
Desirable Criteria
  • Experience of writing and maintenance of risk registers
  • An understanding of academic and/or research activities in science
  • Experience of research funding
  • Experience of translating policy into practice
  • Process mapping experience
  • Change management experience
Benefits
  • £39,200 to £41,400 PA
  • Yearly bonus - subject to company performance
  • 25 days annual leave, plus public holidays (UK)
  • Enhanced contributory pension scheme
  • Life Insurance
  • Benenden Healthcare
  • Season Ticket Loan
  • Laptop, IT equipment and remote IT support
Working Arrangements

This is an office based, home working (hybrid) role with an expectation for all employees to attend our offices a minimum of 4 days a month, which might increase, subject to team requirements.