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Branch Colleague

2 months ago

Bridgend, Bridgend county borough, United Kingdom HSS Hire Full time

We're a pioneering tool hire company that's revolutionising the industry through innovative technology. Our goal is to exceed customer expectations and provide exceptional service.

As a Branch Colleague, you'll develop strong relationships with customers, offering hire solutions with top-tier products and equipment across various building service sectors. If you're passionate about delivering exceptional communication and customer service, we want you to be part of our exciting journey.

Key Responsibilities:

  • Deliver exceptional customer service and communication
  • Meet and exceed performance targets and KPIs
  • Proactively support customers with their hire needs and upsell/cross-sell opportunities
  • Build and maintain strong connections with customers to ensure repeat business
  • Support key sales initiatives and strategy to exceed sales and revenue targets

Working Pattern:

Monday to Friday 7:30 am - 4:30 pm and Saturday 8:00 am - 12:00 pm (with an accumulative extra day off during the week for every 2 Saturday shifts worked).

About HSS:

We're committed to diversity and inclusivity, and we celebrate the unique perspectives and experiences of our team members. We're proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce.