Senior IT Support Specialist
1 month ago
SoCode Limited is seeking a highly skilled 3rd Line Support Engineer to join their team in Peterborough. As a Senior Figure for the Helpdesk Team, you will be responsible for delivering first-class IT support to their ever-growing client base.
Key Responsibilities:- Provide 3rd line technical support to clients through various methods, investigating and resolving complex support incidents across Windows, Microsoft, and Cloud-based products.
- Act as a Senior Figure for the Helpdesk Team, leading by example and mentoring junior team members.
- Develop and maintain strong relationships with clients, ensuring their IT needs are met and exceeded.
- Stay up-to-date with the latest technologies and trends, applying this knowledge to improve support services.
- Collaborate with the Helpdesk Team to ensure seamless support delivery and continuous improvement.
- Previous experience working at 3rd line support.
- Strong knowledge of MS Windows Server, O365, Active Directory.
- An understanding of Cyber Security.
- Extremely strong communication skills.
- MSP experience is desirable.
SoCode Limited offers a competitive salary and a dynamic work environment. If you have the skills and experience required for this role, please apply now.
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Senior Marketing Executive
2 weeks ago
Peterborough, Peterborough, United Kingdom Reed Specialist Recruitment Full timeSenior Marketing Executive - Funnel Marketing SpecialistREED Marketing & Creative are working with a fantastic business in Peterborough to recruit for a Senior Marketing Executive to join the team working on funnel marketing.This is a great opportunity for someone who is looking to be part of a busy business with plenty of development and training...
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Senior IT Support Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom Senitor Associates Full time £26,000 - £28,000Job Title: Senior IT Support SpecialistJob Summary: We are seeking an experienced IT Support Specialist to join our team at Senitor Associates. The ideal candidate will have a strong background in IT support and a passion for delivering exceptional customer service.Key Responsibilities:* Provide 1st and 2nd line technical support to our clients* Troubleshoot...
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Senior IT Support Specialist
1 month ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeSenior IT Support Job DescriptionWe are seeking a highly skilled Senior IT Support professional to join our team at CV-Library. As a Senior IT Support Specialist, you will play a key role in the design, implementation, and maintenance of our IT infrastructure, providing critical support to our staff and clients.Key Responsibilities:Act as system owner and...
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Senior IT Support Specialist
1 month ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeSenior IT Support Job DescriptionWe are seeking a highly skilled Senior IT Support professional to join our team at CV-Library. As a Senior IT Support Specialist, you will play a key role in the design, implementation, and maintenance of our IT infrastructure, providing critical support to our staff and clients.Key Responsibilities:Act as system owner and...
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Senior Marketing Executive
2 weeks ago
Peterborough, Peterborough, United Kingdom Reed Specialist Recruitment Full timeReed Specialist Recruitment is working with a leading business in Peterborough to find a Senior Marketing Executive to join their team. This is a fantastic opportunity for someone who wants to develop their skills in funnel marketing and work with a talented team.The successful candidate will have a minimum of 2 years' experience in marketing, with a proven...
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Senior IT Support Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom Senitor Associates Full time £26,000 - £28,000Job Summary: We are seeking a highly skilled Senior IT Support Specialist to join our team at Senitor Associates. As a key member of our internal technical team, you will be responsible for providing exceptional technical support to our staff and ensuring the smooth operation of our IT systems. Key Responsibilities: Providing 1st and 2nd line support for a...
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Customer Support Specialist
3 weeks ago
Peterborough, Peterborough, United Kingdom Lifeline IT Full timeAt Lifeline IT, we pride ourselves on our in-depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the best out of their technology. Our team is dedicated to providing exceptional service and support to our clients, ensuring they receive the highest level of service. As a Helpdesk Engineer,...
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Customer Support Specialist
3 weeks ago
Peterborough, Peterborough, United Kingdom Lifeline IT Full timeAt Lifeline IT, we pride ourselves on our in-depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the best out of their technology. Our team is dedicated to providing exceptional service and support to our clients, ensuring they receive the highest level of service. As a Helpdesk Engineer,...
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Customer Support Specialist
1 month ago
Peterborough, Peterborough, United Kingdom Lifeline IT Full timeAt Lifeline IT, we pride ourselves on our in-depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the best out of their technology. Our Helpdesk Engineer will be responsible for providing top-notch support to our clients, ensuring they receive the best possible service. Key...
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Customer Support Specialist
1 month ago
Peterborough, Peterborough, United Kingdom Lifeline IT Full timeAt Lifeline IT, we pride ourselves on our in-depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the best out of their technology. Our Helpdesk Engineer will be responsible for providing top-notch support to our clients, ensuring they receive the best possible service. Key...
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Customer Support Specialist
3 weeks ago
Peterborough, Peterborough, United Kingdom Lifeline IT Full timeAt Lifeline IT, we pride ourselves on our in-depth strategies to provide top-notch IT support and advice to our customers. Our Helpdesk Engineer role is designed to deliver exceptional service and expertise to ensure our customers get the best out of their technology. Key benefits include: * 20 days' holiday + bank holidays * Microsoft 365 admin * Windows...
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Customer Support Specialist
3 weeks ago
Peterborough, Peterborough, United Kingdom Lifeline IT Full timeAt Lifeline IT, we pride ourselves on our in-depth strategies to provide top-notch IT support and advice to our customers. Our Helpdesk Engineer role is designed to deliver exceptional service and expertise to ensure our customers get the best out of their technology. Key benefits include: * 20 days' holiday + bank holidays * Microsoft 365 admin * Windows...
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Customer Support Specialist
1 month ago
Peterborough, Peterborough, United Kingdom Lifeline IT Full timeHelpdesk EngineerWe pride ourselves on our in-depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the best out of their technology.What We Offer20 days' holiday + bank holidaysMicrosoft 365 adminWindows desktop supportWindows server supportAt Lifeline IT, we're committed to delivering...
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Customer Support Specialist
1 month ago
Peterborough, Peterborough, United Kingdom Lifeline IT Full timeHelpdesk EngineerWe pride ourselves on our in-depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the best out of their technology.What We Offer20 days' holiday + bank holidaysMicrosoft 365 adminWindows desktop supportWindows server supportAt Lifeline IT, we're committed to delivering...
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Helpdesk Support Specialist
1 month ago
Peterborough, Peterborough, United Kingdom Lifeline IT Full timeAbout the RoleWe are seeking a skilled Helpdesk Engineer to join our team at Lifeline IT in Peterborough. As a Helpdesk Engineer, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to customer queries via telephone and email channelsProvide technical support and advice on...
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Helpdesk Support Specialist
1 month ago
Peterborough, Peterborough, United Kingdom Lifeline IT Full timeAbout the RoleWe are seeking a skilled Helpdesk Engineer to join our team at Lifeline IT in Peterborough. As a Helpdesk Engineer, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to customer queries via telephone and email channelsProvide technical support and advice on...
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Helpdesk Support Specialist
4 weeks ago
Peterborough, Peterborough, United Kingdom Lifeline IT Full timeAbout Lifeline ITWe provide a lifeline for organisations, offering in-depth strategies and expert IT support to help them get the best out of their technology.Job OpportunityWe are seeking a skilled Helpdesk Engineer to join our Peterborough office. As a Helpdesk Engineer, you will be responsible for responding to customer queries via telephone and email...
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Helpdesk Support Specialist
4 weeks ago
Peterborough, Peterborough, United Kingdom Lifeline IT Full timeAbout Lifeline ITWe provide a lifeline for organisations, offering in-depth strategies and expert IT support to help them get the best out of their technology.Job OpportunityWe are seeking a skilled Helpdesk Engineer to join our Peterborough office. As a Helpdesk Engineer, you will be responsible for responding to customer queries via telephone and email...
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Helpdesk Support Specialist
2 months ago
Peterborough, Peterborough, United Kingdom Lifeline IT Full timeAbout the RoleWe are seeking a skilled Helpdesk Engineer to join our team at Lifeline IT in Peterborough. As a Helpdesk Engineer, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to customer queries via telephone and email channelsProvide technical support for Microsoft 365,...
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Helpdesk Support Specialist
2 months ago
Peterborough, Peterborough, United Kingdom Lifeline IT Full timeAbout the RoleWe are seeking a skilled Helpdesk Engineer to join our team at Lifeline IT in Peterborough. As a Helpdesk Engineer, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to customer queries via telephone and email channelsProvide technical support for Microsoft 365,...