Catering Operations Manager

4 weeks ago


Yeovil, Somerset, United Kingdom ESS Full time
About the Role

We're seeking an experienced Catering Supervisor to join our team at ESS, a leading provider of food and hospitality services to Defence, Government, and Energy sectors. As a Catering Supervisor, you will play a crucial role in ensuring the smooth operation of our kitchens and service counters, delivering exceptional food experiences to our customers.

Key Responsibilities
  • Oversee the preparation of delicious food to the highest standards, ensuring consistency and quality.
  • Supervise and motivate our culinary and catering teams to achieve exceptional customer service and food quality.
  • Communicate effectively with your line manager to monitor key performance indicators (KPIs) and targets.
  • Represent ESS and maintain a positive brand image, ensuring our values and standards are upheld.
  • Liaise with customers and our teams to exceed expectations and build strong relationships.
  • Support and train our teams, leading by example to ensure everyone can excel in their role.
  • Implement and review Health & Safety standards to ensure compliance across all catering and service teams.
Requirements
  • Minimum of two years of catering experience, preferably in a supervisory role.
  • Experience managing teams in a similar role, with a proven track record of success.
  • Basic Food Hygiene certificate, or willingness to obtain.
  • Excellent communication and organisational skills, with the ability to work under pressure.
  • Ambitious and motivated individual, always looking to upskill and develop their career.
About ESS

ESS is a leading provider of food and hospitality services to Defence, Government, and Energy sectors. We support 250+ UK military establishments, high-profile police, secure environments, and government sites, as well as onshore and offshore facilities for the energy sector. We pride ourselves on delivering exceptional customer service and food quality, and we're committed to fostering an inclusive and diverse work environment.



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