Accounts Receivable Manager
2 months ago
**About the Role**
We are seeking an experienced Accounts Receivable Manager to join our team at Service Express. As a key member of our finance department, you will be responsible for managing the Accounts Receivable function for the European region.
Key Responsibilities:
- Manage the Accounts Receivable function for the European region, ensuring timely and accurate processing of customer payments.
- Run weekly ledger analysis and reporting to identify trends and areas for improvement.
- Complete monthly customer statement reconciliations to ensure accuracy and compliance.
- Maintain a rolling 13-week cash flow forecast to ensure adequate liquidity and cash management.
- Monitor bank reconciliations for the business to ensure accuracy and identify any discrepancies.
- Work with the Accounts Payable and other stakeholder teams to ensure all invoices are approved before payment.
- Sign-off weekly payment runs and resolve supplier invoice queries as required.
- Ensure existing customers receive excellent service, accurate invoicing, and billing solutions.
- Drive improvements in the billing process and organization to increase the effectiveness and efficiency of the team.
- Participate in weekly strategy meetings to address concerns and acknowledge individual/team accomplishments.
- Conduct bi-weekly team meetings to discuss monthly results and tactical items.
- Develop and maintain relationships with other departments and department managers, particularly with sales.
- Track and analyze metrics to ensure department goals are being met.
- Provide support and guidance to the AR team on the tools used.
- Coordinate financial and budgetary administration for the AR team.
- Any other responsibilities that may be assigned from time to time.
Account Delinquency and Reconciliation Management:
- Responsible for managing/monitoring a portfolio of Accounts Receivable customers/accounts.
- Review aging of accounts within portfolio to determine collection efforts required as well as timely collections of accounts receivable.
- Work in a team environment that promotes collaboration, effective approaches to reach goals, and respectful of others' ideas/opinions, all of which will provide an environment of exceptional results.
- Maintain integrity, respect, and excellent customer service with internal/external customers through verbal and written communication.
- Maintain open communication with sales/management regarding accounts that are past due.
- Maintain accurate records and reporting on collections activity.
- Take proactive measures to encourage customers to pay timely based on their payment terms to minimize bad debt exposure.
- Research invoice/payment discrepancies.
- Consult with billing/sales if changes need to be made to invoice(s).
Leadership:
- Lead and develop the Accounts Receivable team to support sales strategies and customer invoicing that meet SEI's Four Core Objectives.
- Recommend, obtain buy-in, and implement any changes needed to align the sales & finance organization.
- Partner with Talent Acquisition Team to ensure adequate staffing.
- Work with the individual Billing and Accounts Receivable team members to help them achieve their goals. Discover how each individual contributes to the team and bring that talent or skill out to its highest potential.
- Assist in developing a cohesive team environment where everyone is working towards a common goal.
- Meet with Accounts Receivable team members regularly to provide them feedback pertaining to their performance and guide them in meeting their personal, professional, and financial goals by using SEI's performance measure system.
Requirements:
- 5 years + experience in Accounts Payable and/or accounts receivable.
- Experience of working with a computerized ledger system, i.e. Microsoft Dynamics.
- Confident and clear communicator.
- 2-5 years experience in a leadership role.
What We Offer:
- Up to £55,000 annual salary depending on experience + bonus.
- Car allowance or choice of a company vehicle.
- Hybrid flexibility is available for this role.
- Lifestyle Benefits, Employee Assistance Programme, Life assurance, Private Medical Insurance, and more.
- Paid volunteer hours.
- A Collaborative company that focuses on providing our employees and customers through the best experience.
- On-site Gym and use of personal trainers.
Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.
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