Director of Quality and Compliance
1 week ago
LRQA is a leading global assurance provider dedicated to delivering exceptional risk management solutions to clients worldwide.
We pride ourselves on our commitment to innovation, expertise, and client satisfaction, maintaining a strong focus on shaping the future while upholding our core values.
With a significant global presence, a diverse client base, and a substantial revenue stream, LRQA operates at the forefront of the industry.
Role PurposeThe Global Director of Technical Quality & Governance is responsible for ensuring that LRQA's operations align with regulatory requirements, thereby meeting client expectations effectively.
Key Responsibilities- Lead and align the TQ&G function with the business strategy, ensuring adherence to regulatory requirements and fostering a culture of excellence.
- Monitor performance to identify and address issues, continuously improving our standards and driving operational efficiency.
- Maintain LRQA's operational license through effective accreditation management, ensuring compliance with regulatory standards.
- Ensure the maintenance of required standards aligned with commercial needs, promoting a culture of quality and excellence.
- Promote a quality culture globally, sharing best practices and expertise to drive business growth.
- Address technical risks, complaints, and non-conformities, emphasizing quality and market position, and driving continuous improvement.
- Represent LRQA with external bodies and schemes to enhance credibility and build strategic partnerships.
- Interpret regulations for balanced technical decisions, ensuring that LRQA's operations remain compliant and effective.
- Collaborate across functions to ensure consistent service delivery, driving operational excellence and client satisfaction.
- Develop team capacity through recruitment, training, and performance management, fostering a culture of growth and development.
- Exemplify LRQA values and leadership behaviors, setting the tone for a high-performing team.
- Stay updated on industry trends and collaborate for new service development, driving innovation and business growth.
- Provide tools for user-friendly service delivery, ensuring that LRQA's services are accessible and effective.
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