Housing Support Specialist

2 days ago


East Liverpool, Ohio, United Kingdom Vetro Recruitment Full time

We are seeking a skilled Housing Night Support Officer to join our team at Vetro Recruitment, working in partnership with a well-established Housing Association in St Helen's.

Job Purpose:

To assist the Support Manager in the effective management of the accommodation provision and provide a high-quality housing support service to residents as a member of the housing team.

Key Responsibilities:

  1. Deliver housing management and administration, resident support, maintenance, and teamwork services.
  2. Ensure accurate and up-to-date records, manage rent accounts, chase arrears, and resolve queries.
  3. Conduct interviews with applicants and provide support with exit strategies.
  4. Address resident complaints and breaches of tenancy.
  5. Provide empathetic support and report damages.
  6. Assist with external appointments, including GP visits.

You will work collaboratively as part of a team and report to the Service Manager. The role involves working 3 nights a week, 9pm-9am, in St Helen's.

Benefits:

  • Comprehensive training and development opportunities.
  • £1000 Golden Bonus raffle and Worker of the Month award.
  • Annual leave, pension scheme, and free parking.

Requirements:

  • Right to work in the UK.
  • Desirable experience in a similar setting.
  • Essential experience in a Care or Support position.


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