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Service Operations Coordinator
2 months ago
Service Operations Coordinator
Company:
HR GO
Job Type:
Full-time, Permanent
Working Hours:
Monday to Friday, 08:30 - 17:00 (Office-based)
Compensation:
Competitive salary based on experience
We are proud to represent a dynamic and growing organization that is committed to excellence. The office environment is modern and offers breathtaking views, creating an inspiring workplace.
The Service Operations Coordinator plays a crucial role in supporting both the service team and our valued clients.
Key Responsibilities:
- Manage service requests and organize appointments for maintenance and repairs.
- Liaise with clients to collect essential information and provide updates on service requests.
- Keep precise records of service activities, including work orders, service reports, and customer feedback.
- Assist in coordinating technician schedules and dispatching service personnel.
- Monitor inventory levels of service parts and supplies, placing orders as necessary.
- Deliver outstanding customer service by addressing client inquiries and concerns promptly and professionally.
- Aid in the preparation of service contracts and agreements.
Required Skills and Experience:
- Previous experience in a service-related role is preferred.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Excellent communication and interpersonal skills, with a focus on customer satisfaction.
- Ability to work independently and collaboratively in a fast-paced environment.
Benefits:
- Competitive base salary.
- Additional day off for your birthday.
- 25 days of annual leave plus public holidays.
- Pension scheme.
- Complimentary parking.
- Attractive office setting in a scenic location.
- Retail discount program.
- Health care plan.