Field Service Technician

3 weeks ago


Saint Neots, Cambridgeshire, United Kingdom Xerox Full time

About Xerox

Xerox is a leading provider of document management solutions, and we're looking for a skilled Field Service Technician to join our team.

Job Summary

We're seeking a highly motivated and experienced Field Service Technician to provide technical support for our Xerox Production Printers. As a Field Service Technician, you will be responsible for resolving technical issues, performing maintenance and repairs, and ensuring customer satisfaction.

Key Responsibilities

  • Provide technical support for Xerox Production Printers, including troubleshooting and repair
  • Perform routine maintenance and upgrades to ensure optimal printer performance
  • Collaborate with customers to understand their needs and provide solutions
  • Manage workload and costs to meet business targets and guidelines

Requirements

  • Experience in a field-based service role
  • Good knowledge of English language
  • Good problem-solving skills
  • Electrical skills/qualification
  • Skills in the use of diagnostic tools, such as multi meters
  • Customer-focused mentality
  • Knowledge of computers, networks, data communication, and color theory
  • Good communication and reporting skills

What We Offer

Xerox offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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