Customer Service Team Member
4 weeks ago
Position Overview:
As a vital part of our team, you will play a key role in providing exceptional service and ensuring customer satisfaction.
Compensation:
Hourly wage of £12.00
About Us:
At Moto, we are dedicated to enhancing the travel experience for our customers. We welcome individuals who are enthusiastic and eager to learn, regardless of their previous experience in hospitality or retail.
What We Offer:
- Retention bonus of £1,000*
- Annual bonus scheme of up to £440
- Generous colleague discounts at various brands including Costa Coffee, Pret A Manger, and more
- Enhanced benefits such as pension, sick pay, and life assurance
- Opportunities for personal and professional development, including funded qualifications
- Weekly pay
Your Responsibilities:
- Delivering prompt service to customers
- Preparing food and beverages
- Ensuring a high standard of customer service
- Addressing customer inquiries
- Operating cash registers and processing transactions
- Maintaining cleanliness and quality standards
Accessibility:
Please ensure you can access the work location before applying, as some sites may have limited public transport options.
Potential Career Paths:
This role may appeal to those with experience as a crew member, retail assistant, or customer service representative, as well as individuals considering a career transition.
Note:
Hourly pay rates may vary for individuals under 18.
Join Us:
We are excited to welcome new team members to our Moto family.
*Retention bonus is contingent upon completion of the Shift Leadership Programme, paid in two installments.
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