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Customer Care Team Member

3 months ago

Bicester, Oxfordshire, United Kingdom Moto Full time
Service Team Associate - Moto

Position Overview:
As a vital part of our team, you will contribute to delivering outstanding service and quality food to our customers.

Compensation: £12.00 per hour

About Us:
At Moto, we pride ourselves on creating a welcoming environment for our guests. We are looking for passionate individuals who are eager to learn and grow with us, regardless of their previous experience in customer service or hospitality.

What We Provide:

  • Retention bonus of £1,000*
  • Annual bonus potential of up to £440
  • Generous discounts for you and your loved ones at various brands
  • Comprehensive benefits package including pension, sick leave, and life assurance
  • Opportunities for professional development and funded training
  • Weekly pay schedule

Your Responsibilities:

  • Delivering prompt and friendly service to customers
  • Preparing and serving food and beverages
  • Ensuring high standards of customer service
  • Addressing customer inquiries and concerns
  • Operating cash registers and managing transactions
  • Maintaining cleanliness and quality standards in the service area

Please note that access to some of our locations may be limited, so ensure you can reach the site before considering this role.

This position may appeal to individuals with backgrounds in retail, customer service, or those seeking a career transition from other fields.

Join us in enhancing our customers' experiences

*Retention bonus contingent upon completion of the Shift Leadership Programme, paid in two installments.

*Annual bonus based on average hours worked.