Senior ServiceNow Technical Consultant
18 hours ago
Direct Applicants Only
Thriving in the digital economy requires more than just a great idea – it demands seamless execution, efficient processes, and exceptional customer experiences. As a Senior Technical Consultant at Konversational, you'll lead the technical implementation of ServiceNow in a consulting environment, driving successful outcomes for our clients.
Konversational is a boutique consultancy that delivers unparalleled customer experience expertise, helping brands accelerate their digital transformation through the ServiceNow platform.
About You:
- You have a proven track record of implementing ServiceNow projects.
Your Key Responsibilities:
- Setup, develop, configure, test, and manage all technical assets of ServiceNow implementations according to customer project plans and program requirements.
- Develop extensive technical product expertise on ServiceNow solutions and capabilities, serving as a Subject Matter Expert (SME) on all ServiceNow technical solutions and offerings.
What We're Looking For:
- Proficient understanding of ServiceNow's Customer Service Management (CSM) products and services, as well as digital technologies.
- Certified ITSM and/or CSM Implementation Specialist.
- Experience working in Agile/Scrum environments.
- Development and/or consultancy experience with enterprise-level SaaS software solutions.
Life at Konversational
We're a rapidly scaling boutique consultancy offering the chance to work alongside top-tier colleagues and push your own limits. We treat our people equally, fairly, and give them the freedom and autonomy to make an impact at work and beyond.
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