TRICARE Beneficiary Services Representative
6 days ago
We are seeking a highly skilled and detail-oriented individual to join our team as a Beneficiary Services Representative. In this role, you will provide critical support to military families by assisting with TRICARE enrollment, benefits verification, and customer service.
Key Responsibilities:- Verify benefits eligibility and process enrollments, disenrollments, and portability transfers using the Defense Online Enrollment System and Customer Relationship Manager systems.
- Resolve enrollment discrepancies between systems and run weekly reports.
- Perform Primary Care Manager changes, following Military Treatment Facility guidelines.
- Provide education on resources and benefits, enrollment/disenrollment information, and customer service to beneficiaries via phone and in-person.
- Collect, process, retrieve, and disseminate transfer information for active-duty portability/disenrollment processes.
- Conduct briefings for In Processing, Out Processing, Maternity, and other events.
- Provide basic claims assistance, including claim status information.
- Collect and record Health Information into applicable systems.
- Assess assistance levels and forward calls or refer as needed to address beneficiary questions.
- Collect and report information on daily activities performed.
- Complete tasks on a timely basis and comply with HIPAA regulations, Leidos, and other training and refresher courses.
- Maintain confidentiality and proper handling of Protected Health Information.
- Provide remote support to Leidos BSRs at other sites.
- High school diploma or GED.
- Must be SOFA/Command Sponsored as a dependent of an Active-Duty Service Member or DoD employee.
- Must be a US Citizen to be considered for this position.
- Be eligible for and maintain ADP II/IT II clearance.
- Three years' cumulative experience in U.S. military healthcare delivery system or civilian managed care medical/administrative environment.
- Experience in a medical or clinical environment.
- Experience with the CHCS or civilian healthcare computer system and in processing medical claims.
- Experience in a public environment.
- Fluency in English.
- Proficient in written and oral communications.
- Effective presentation skills.
- Computer literate with Internet research experience.
- Proficient with Microsoft Office 2010 or later applications—Word, Excel, PowerPoint, and Outlook.
- Ability to reply tactfully with people on the phone and in person.
- Ability to work independently and under general supervision.
- Excellent organizational skills and time management skills.
- Detail oriented.
- Ability to multitask.
- Associate degree is preferred.
- Knowledge of Defense Enrollment Eligibility Reporting System and CHCS.
We offer a competitive compensation package and a dynamic work environment. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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TRICARE Beneficiary Services Representative
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TRICARE Beneficiary Services Representative
3 days ago
Lakenheath, Suffolk, United Kingdom 00100 LEIDOS, INC. Full timeJob SummaryWe are seeking a highly skilled and experienced TRICARE Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide critical support to military families by assisting with TRICARE enrollment, benefits education, and customer service.Key ResponsibilitiesVerify benefits eligibility and process...
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Lakenheath, Suffolk, United Kingdom Leidos Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to TRICARE beneficiaries, ensuring they receive the best possible care and benefits.Key ResponsibilitiesVerify benefits eligibility and process...
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TRICARE Beneficiary Services Representative
6 days ago
Lakenheath, Suffolk, United Kingdom Leidos Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to TRICARE beneficiaries, ensuring they receive the best possible care and benefits.Key ResponsibilitiesVerify benefits eligibility and process...
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Lakenheath, Suffolk, United Kingdom Leidos Full timeJob SummaryWe are seeking a highly skilled Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to TRICARE beneficiaries, ensuring they receive the best possible care and benefits.Key ResponsibilitiesBeneficiary Education and EnrollmentVerify benefits...
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Lakenheath, Suffolk, United Kingdom Leidos Holding Full timeJob SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a TRICARE Beneficiary Services Representative. In this role, you will provide critical support to military families by educating and enrolling beneficiaries in the TRICARE Overseas Program.Key ResponsibilitiesVerify benefits eligibility and process enrollments,...
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1 week ago
Lakenheath, Suffolk, United Kingdom Leidos Holding Full timeJob SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a TRICARE Beneficiary Services Representative. In this role, you will provide critical support to military families by educating and enrolling beneficiaries in the TRICARE Overseas Program.Key ResponsibilitiesVerify benefits eligibility and process enrollments,...
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1 week ago
Lakenheath, Suffolk, United Kingdom Leidos Holding Full timeJob SummaryWe are seeking a highly skilled and detail-oriented TRICARE Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to military families, ensuring they receive the best possible healthcare benefits.Key ResponsibilitiesVerify benefits eligibility and...
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1 week ago
Lakenheath, Suffolk, United Kingdom Leidos Holding Full timeJob SummaryWe are seeking a highly skilled and detail-oriented TRICARE Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to military families, ensuring they receive the best possible healthcare benefits.Key ResponsibilitiesVerify benefits eligibility and...
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Lakenheath, Suffolk, United Kingdom 00100 LEIDOS, INC. Full timeJob SummaryWe are seeking a highly skilled and detail-oriented TRICARE Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to military families, ensuring they receive the best possible healthcare benefits.Key ResponsibilitiesVerify benefits eligibility and...
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TRICARE Beneficiary Services Representative
4 days ago
Lakenheath, Suffolk, United Kingdom 00100 LEIDOS, INC. Full timeJob SummaryWe are seeking a highly skilled and detail-oriented TRICARE Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to military families, ensuring they receive the best possible healthcare benefits.Key ResponsibilitiesVerify benefits eligibility and...
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Lakenheath, Suffolk, United Kingdom 00100 LEIDOS, INC. Full timeJob SummaryWe are seeking a highly skilled and detail-oriented TRICARE Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to military families, ensuring they receive the best possible healthcare benefits.Key ResponsibilitiesVerify benefits eligibility and...
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Lakenheath, Suffolk, United Kingdom 00100 LEIDOS, INC. Full timeJob SummaryWe are seeking a highly skilled and detail-oriented TRICARE Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to military families, ensuring they receive the best possible healthcare benefits.Key ResponsibilitiesVerify benefits eligibility and...
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TRICARE Beneficiary Services Representative
4 days ago
Lakenheath, Suffolk, United Kingdom Leidos Full timeJob SummaryWe are seeking a highly skilled and detail-oriented TRICARE Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to military families, ensuring they receive the best possible healthcare benefits.Key ResponsibilitiesVerify benefits eligibility and...
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TRICARE Beneficiary Services Representative
4 days ago
Lakenheath, Suffolk, United Kingdom Leidos Full timeJob SummaryWe are seeking a highly skilled and detail-oriented TRICARE Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to military families, ensuring they receive the best possible healthcare benefits.Key ResponsibilitiesVerify benefits eligibility and...
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TRICARE Beneficiary Services Representative
7 days ago
Lakenheath, Suffolk, United Kingdom Leidos Holding Full timeJob SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a TRICARE Beneficiary Services Representative. As a key member of our team, you will provide exceptional customer service and support to military families, ensuring they receive the best possible healthcare experience.Key ResponsibilitiesVerify benefits eligibility...
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TRICARE Beneficiary Services Representative
7 days ago
Lakenheath, Suffolk, United Kingdom Leidos Holding Full timeJob SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a TRICARE Beneficiary Services Representative. As a key member of our team, you will provide exceptional customer service and support to military families, ensuring they receive the best possible healthcare experience.Key ResponsibilitiesVerify benefits eligibility...
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Lakenheath, Suffolk, United Kingdom Leidos Full timeJob SummaryWe are seeking a highly skilled and detail-oriented TRICARE Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to military families, ensuring they receive the best possible healthcare benefits.Key ResponsibilitiesVerify benefits eligibility and...
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Lakenheath, Suffolk, United Kingdom Leidos Full timeJob SummaryWe are seeking a highly skilled and detail-oriented TRICARE Beneficiary Services Representative to join our team at Leidos. As a key member of our team, you will provide exceptional customer service and support to military families, ensuring they receive the best possible healthcare benefits.Key ResponsibilitiesVerify benefits eligibility and...
