Commercial Account Manager

2 weeks ago


Cheshire, United Kingdom Cast UK Limited Full time
Commercial Account Manager

We are seeking a talented Commercial Account Manager to join our Sales team at Cast UK Limited. As a key member of our team, you will be responsible for building and maintaining relationships with high-end luxury fashion brands, driving sales and growth, and providing exceptional customer service.

Key Responsibilities:
  • Demonstrate a passion for the Retail Fashion industry and have knowledge of the market and competitors.
  • Have a creative and confident approach to presenting the brand and yourself to customers face-to-face.
  • Accountability for owning and growing customer accounts, including advising on new lines and maximising opportunities for partnership.
  • Collaborate with customers to understand needs and detail requirements and order process accordingly.
  • Provide excellent levels of customer service and delivery to high-end luxury fashion brands.
  • Build and manage stakeholder relationships, acting as main point of contact for Buying, Merchandisers and third-party customers.
  • Take responsibility for the sales and marketing strategies to market the product offering and drive profitable sales and growth.
Requirements:
  • Proven experience of successful B2B Sales and Account Management within a luxury retail environment.
  • Experience of building relationships with external stakeholders, customers and team members.
  • Passion for product and ability to demonstrate market knowledge & expertise.
  • Hands on approach to work, with willingness to undertake admin duties as required.
  • Strong administration skills, including using CRM's and order processing systems.
  • Understanding of wider social, political and economic factors and how it affects business to make informed decisions to support key business objectives.
  • Ability to travel to meet clients as needed.

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