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Prisoner Custody Officer

2 months ago


London, Greater London, United Kingdom Serco Full time
About the Role

We are seeking a highly motivated and dedicated individual to join our team as a Prisoner Custody Officer in Prisoner Escort and Custody Services. As a PCO, you will play a vital role in providing safe and secure escorting and custody services to detainees, focusing on their physical and mental wellbeing.

Key Responsibilities
  • Accompany defendants in court rooms and cells, ensuring their safety and security at all times.
  • Search property or people as required, maintaining a high level of professionalism and discretion.
  • Ensure food and drink are available to detainees, promoting a positive and respectful environment.
  • Complete paperwork and data entry for the day, maintaining accurate and up-to-date records.
What We Offer

As a Prisoner Custody Officer with Serco, you will benefit from:

  • A competitive salary and benefits package, including pension and life insurance.
  • Continuous training and development opportunities, enabling you to grow and progress in your career.
  • A supportive team culture, promoting diversity and inclusion, and a positive work-life balance.
  • Access to a range of discounts and exclusive deals, enhancing your overall well-being.
Requirements

To be successful in this role, you will need:

  • A current valid driver's license, with a clean driving record.
  • Reasonable fitness levels, enabling you to perform the physical demands of the job.
  • Excellent written and verbal communication skills, with the ability to manage and control all situations.
Our Assessment Process

Our recruitment process includes:

  • Online Assessment (sent via email upon application).
  • Briefing call to assess eligibility.
  • Competency-based virtual interview.
  • Short role-play and written exercise.

Please note that all roles are exempt from the Rehabilitation of Offenders Act 4, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.