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Traffic Operations Manager
2 months ago
We are seeking a skilled Traffic Operator to oversee the daily activities of our drivers, ensuring efficient and effective operations.
Key Responsibilities:- Manage and monitor daily activities to achieve set targets and maintain a smooth and efficient operation.
- Control costs by managing nights out and monitoring parking locations.
- Investigate revenue and cost targets, and ensure truck earnings are accurate.
- Approve daily hours checks and timesheets.
- Ensure costs are correct on running sheets and investigate any discrepancies.
- Verify override dates and revenue allocation.
- Take responsibility for containers left on wheels in yards, ensuring exports meet vessel deadlines and empties are returned on time.
- Coordinate pickup legs and move containers into the relevant planning screen.
- Ensure containers are returned to quay or depot before detention is incurred.
- Utilize one-way, tip, and reload opportunities to increase profitability.
- Communicate with drivers and provide weekend overtime shifts to the Planner by Wednesday.
- Monitor driver cover sheets for changes.
- Train drivers to use specialized equipment.
- Ensure jobs do not exceed legal weight requirements.
- Verify ATA, ATD, ETA, and trailer numbers in Truckcom.
- Set override dates correctly for sub-contractor trailer reports.
- Monitor ETA's and enter late advisories at least 30 minutes before booking time.
- Send demurrage warnings after 2 hours on site.
- Route vehicles and ensure drivers are aware of their jobs and start times.
- Log OV's and sub-contractors in Truckcom.
- Follow service and MOT schedules.
- Research and understand driver legal working hours.
- Build positive relationships with drivers to ensure a content workforce.
- Oversee, manage, and monitor daily activities of allocated drivers.
- Stay up-to-date with relevant legislation and ensure regulations, policies, and procedures are followed.
- Make decisions in the best interests of the Company and clients, escalating issues to line managers when necessary.
- Promote a company culture that encourages high morale and top performance.
- Ensure compliance with relevant laws and regulations.
- Minimize operation expenditure within the business.
- Understand and comply with the Health, Safety, and Environment Policy.
- Set a personal example with respect to health and safety.
- Be an effective team player.
- Be proficient in MS Excel, Word, Outlook, PowerPoint, and in-house systems.
- Question, challenge, and improve existing processes.
- Establish effective working relationships.
- Work to tight deadlines.
- Multi-task with a calm and flexible approach.
- Have a positive attitude.
- Be methodical and organized.
- Prioritize tasks effectively.