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Night Manager

2 months ago

Edinburgh, Edinburgh, United Kingdom Radisson Hotel Group Full time

At Radisson Hotel Group, we're passionate about delivering exceptional service and creating unforgettable moments for our guests. As a Night Manager, you'll be part of our dynamic team, working closely with our guest relations team to ensure every guest has a seamless and enjoyable experience.

What We Offer
  • A competitive compensation and benefits package, including special rates for our team members and their families while traveling and staying in our hotels
  • A wide range of development opportunities, including an individual development plan and access to over 20,000 learning modules and programs through Radisson Academy
  • A contributory pension scheme and life assurance
  • Complimentary meal on duty
  • Uniform
  • Access to the Employee Assistance Programme through UNUM
  • Fantastic opportunities to progress
  • 28 days holiday for full-time team members
  • Free use of our leisure, pool, and gym facilities at off-peak times (where applicable)
The Night Manager Role

As a Night Manager, you'll be responsible for managing our guest relations team and leading by example, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level. You'll exude patience, empathy, and have the personality to host the latest show, while managing performance and productivity.

Qualities We're Looking For
  • Flexibility and a positive, 'Yes I Can' attitude
  • An eye for detail
  • A creative problem-solver
  • Passionate about creating extraordinary service
  • Ability to work as part of a team to ensure guest satisfaction
  • Strong verbal communication skills
  • Experience in a similar position is beneficial but not essential

We're looking for a talented and dedicated individual to join our team as a Night Manager. If you're passionate about delivering exceptional service and creating unforgettable moments for our guests, we'd love to hear from you.