Technical Business Systems Analyst

1 week ago

London, Greater London, United Kingdom Rail Delivery Group Full time
About the Role

We are seeking a highly skilled Technical Business Analyst to join our team at the Rail Delivery Group. As a key member of our team, you will play a crucial role in identifying and defining technical analysis elements of our programmes of work, assisting our programme and project managers in planning and delivering these activities.

Key Responsibilities
  1. Technical Analysis and Planning: Work with internal and external customers, technical and other teams to understand detailed wants and needs, identifying and articulating solution options, rules, benefits, and risks.
  2. Scope and Objectives Definition: Help define the scope and objectives of programme delivery with other team members, ensuring both business and other stakeholder needs are being considered and delivered.
  3. Requirements Management: Responsible for bridging the gap between business needs and technical solutions, translating needs into a mutually agreeable set of prioritised requirements through engagement with stakeholders and delivery teams.
  4. System and Process Development: Define and implement appropriate systems, processes, and controls for technical requirements gathering and management of all technical business analysis deliverables across the whole delivery lifecycle.
  5. Business Process Improvement: Business process mapping and re-engineering as applicable.
  6. Requirements Traceability: Ensure full traceability of technical requirements from proposition to high-level business requirements, through to detailed requirements with acceptance criteria and beyond.
  7. Risk and Issue Management: Identify and manage issues and risks associated with requirements, escalating into programme risks and issues as required.
Key Skills and Qualifications
  • Education: A bachelor's degree in computer science, business information management, or another related degree would be desirable or equivalent experience.
  • Experience: Proven work experience as a Technical Business Analyst, or in a closely related area in a professional environment.
  • Technical Skills: Excellent analytical and problem-solving skills - experience and knowledge of analysis activities across the full project development lifecycle. Experience of documenting requirements using use cases, user stories, and other techniques.
  • Collaboration and Facilitation: Collaboration and facilitation skills to work effectively with a broad range of both internal and external stakeholders, running workshops and posing the right questions to gather requirements and challenge design details and assumptions.
  • Communication: Ability to create product backlogs in the appropriate system to enable prioritisation with stakeholders and delivery teams. Ability to produce excellent quality written documentation to support your work, report on findings, and present to stakeholders when required.
  • Business Acumen: Proactive and delivery-focused, with exceptional communication skills which facilitate the use of new software systems. Advanced knowledge of programming languages like SQL and system integration solutions along with detailed knowledge of data security and encryption.
  • Project Management: Able to balance customer, project, and development needs for a particular project delivery, escalating any conflict at appropriate times. Exposure to project management processes for agile and waterfall projects.
  • Industry Knowledge: Previous experience of working in rail is preferable. Ability to keep up with IT advancements.
What We Offer
  • Competitive Salary: Salary scale: £54,519-£65,000 per annum
  • Benefits Package: 30 days annual leave, 75% reduction on UK rail travel (for work and leisure), reduced international rail travel, interest-free season ticket loan, contributory defined benefit pension scheme, Give As You Earn scheme, subsidised private medical care, healthcare cash plan scheme, Employee Assistance Programme scheme, flexible working, 30 weeks full pay for maternity, adoption, and shared parental leave (subject to eligibility), personal development days, and the opportunity to sell up to a maximum of five days' leave.

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