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Deputy Store Manager
2 months ago
Deputy Manager Role at Jollyes The Pet People
We are seeking a highly skilled and experienced individual to join our team as a Deputy Manager at Jollyes The Pet People. As a Deputy Manager, you will play a key role in supporting the Store Manager in the daily operations of the store, including team management, store standards, stock management, and delivering excellent customer service to our pet parents.
About the Role:
- Support the Store Manager in the daily operations of the store, including team management, store standards, and stock management.
- Deliver excellent customer service to our pet parents, ensuring a positive and engaging experience in-store.
- Assist in the development and implementation of store strategies to drive sales growth and improve customer satisfaction.
- Collaborate with the Store Manager to identify and address any operational issues, ensuring the smooth running of the store.
- Contribute to the development and implementation of training programs to enhance the skills and knowledge of store staff.
What We Offer:
- Competitive salary and bonus structure.
- 30% staff discount scheme on products and services.
- 'Treats' Employee reward scheme (800+ retailer discounts & perks).
- 'We Care' Employee assistance programme (medical & wellbeing services).
- 29 days paid annual leave, including bank and statutory holidays.
- Additional holiday awards for weddings, civil partnerships, new pets, long service, and birthdays.
- Uniform provided.
- Workplace pension scheme.
- Free car parking.
- Cycle2Work scheme – up to 47% off a new bike and accessories with Halfords.
Requirements:
- Proven experience in a retail management role, preferably in the pet industry.
- Excellent leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Passion for delivering exceptional customer service.
