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Hospitality Team Member

2 months ago

Reading, Reading, United Kingdom Genting Casinos Full time

Job Title: Hospitality Team Member

We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Team Member at Genting Casinos. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities:

  • Provide exceptional customer service to our guests, ensuring their needs are met and exceeded.
  • Work effectively as part of a team to achieve business objectives and improve customer satisfaction.
  • Operate cash handling systems and maintain accurate records.
  • Prepare and serve food and beverages to a high standard, ensuring presentation and quality are consistently excellent.
  • Clear tables and maintain a clean and tidy environment, adhering to health and safety regulations.
  • Be flexible and adaptable, working a variety of shifts, including nights and weekends.

What We Offer:

As a Hospitality Team Member at Genting Casinos, you will enjoy a range of benefits, including:

  • Competitive salary and opportunities for career development.
  • A comprehensive benefits package, including private GP helpline, discount portal, pension scheme, and more.
  • Flexible benefits, allowing you to choose the best package for your personal needs.
  • Recognition and rewards for outstanding performance.
  • A range of social engagement activities and events.

About Us:

Genting Casinos is a leading leisure business, delivering outstanding service to our customers in our casinos nationwide. We are passionate about our values and committed to providing a fantastic experience for our colleagues and customers.