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Bars & Shops Operations Manager
2 months ago
We are seeking an experienced Shift Manager to join our Bars & Shops team at Butlin's. As a Shift Manager, you will be responsible for ensuring the smooth operation of our bars and shops venues, providing exceptional customer service, and leading a team of staff to deliver an Altogether More Entertaining and Fun Break.
Key Responsibilities- Lead a team of staff to deliver exceptional customer service and ensure a high-quality experience for our guests.
- Ensure daily operational plans are fulfilled, and relevant tasks and objectives are being carried out by the team.
- Support and coach the team to ensure they have the skills and knowledge to deliver a great experience.
- Drive key targets such as add-on sales or promotions, and ensure the team is aware of and working towards these goals.
- Manage multiple priorities and adapt quickly to changing requirements, ensuring the smooth operation of the venue.
We are looking for an experienced leader from within an F&B or Retail environment who can support the team to deliver fantastic service. You should have previous experience in leading within a busy restaurant, bar, or retail environment where a balance of speed and quality is important.
You should be confident to direct and respond in any situation, while delivering consistent brand standards. The ability to lead, motivate, and engage your team, even at periods of high demand, is essential. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
What We OfferAt Butlin's, we're all about fun, excitement, and adventure by the bucketload. We're a company that values our team members and provides opportunities for growth and development. If you want a role where you can Create Smiles, Get Stuck In, and Cares For Each Other, this could be the perfect fit for you.