Facilities Operations Manager

4 weeks ago


Bognor Regis, West Sussex, United Kingdom Butlins Full time

About the Role

We are seeking an experienced leader to join our Facilities Department as a Shift Manager. Reporting to the Facilities Manager, you will be responsible for ensuring daily operational plans are fulfilled by overseeing the team's tasks and objectives. Your focus will be on managing fluctuating guest demand while maintaining operational standards and guest experience.

You will support and coach the team to deliver exceptional service and complete planned and reactive maintenance work in a timely manner. This role involves carrying out works for various entertainment venues, restaurants, bars, and public areas of the resort. Having expertise in electrical, plumbing, or working at heights may be an advantage. Knowledge of up to date health and safety policies is beneficial.

This role covers a 5-day working week over 7 days, including weekends, so flexibility is essential. As a Shift Manager at Butlin's, no day will be the same, and you will need to be able to think on your feet, get stuck in, and prioritize the guest experience.

About You

We are looking for an experienced leader from within a maintenance environment who can support the team in delivering fantastic service. You should have experience in training and coaching the team in a fun-filled environment to deliver an excellent experience. You should be confident in directing and responding in any situation while delivering consistent brand standards.

The ability to lead, motivate, and engage your team, even at periods of high demand, is essential. You should also be able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.



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