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Building Support Liaison

2 months ago


Reading, Reading, United Kingdom deverellsmith Full time £27,000
About the Role

We are seeking a highly skilled and adaptable individual to join our team as a Building Support Concierge at Deverellsmith. As a key member of our team, you will be responsible for providing exceptional support to our residents, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide exceptional customer service to residents, responding to their queries and concerns in a timely and professional manner.
  • Conduct regular compliance inspections of the building to ensure all Fire, Life & Safety systems are fully operational and report any issues to the relevant authorities.
  • Track and manage maintenance requests for the building, ensuring that all issues are resolved promptly and efficiently.
  • Collaborate with the wider team to drive results and support business objectives.
  • Develop and maintain strong relationships with residents, providing a high level of service and ensuring their needs are met.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with residents, colleagues and external partners.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong problem-solving skills, with the ability to think critically and resolve issues effectively.
  • High level of flexibility and adaptability, with the ability to work varied shifts and respond to changing circumstances.
What We Offer

As a Building Support Concierge at Deverellsmith, you will have the opportunity to work in a dynamic and supportive environment, with a range of benefits and opportunities for growth and development.