Practice Manager

2 weeks ago

Beckenham, Greater London, United Kingdom Medivet Full time
About the Role

We are seeking a highly skilled and experienced Practice Manager to join our team at Medivet. As a Practice Manager, you will play a key role in shaping the success and growth of our practice, while ensuring exceptional care for our patients, clients, and team members.

Key Responsibilities
  • Deliver exceptional client care and monitor client feedback to improve the practice.
  • Work closely with the Lead Vet and Regional Operations Director to maximise commercial performance and manage costs.
  • Ensure regulatory, practice, and operational compliance, conducting audits and sharing best practice within and across practices.
  • Manage the planning and execution of the practice rotas to ensure optimum service levels and maximise utilisation of clinical skills.
  • Set the team up for success through effective recruitment, induction, and ongoing communication and management.
  • Promote the practice externally through local community events and other avenues.
Requirements
  • Knowledge and understanding of practice environments, ideally gained in a Veterinary, GP, or Dental practice setting.
  • Understanding and appreciation of exceptional care and its impact on the client experience.
  • Experience in driving strong commercial performance through effective financial management, marketing activity, and efficient ways of working.
  • Experience of resource planning and managing a team.
  • Proficiency with computer systems and Microsoft Office.
  • Good numeracy and analytical skills.
About Us

Medivet is a leading veterinary care provider with practices across the UK and overseas. We pride ourselves on supporting a large, connected, and growing community of colleagues who provide exceptional care that's always there. We believe every interaction matters and that we can make a real difference.

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