Accommodation Team Leader
6 days ago
Job Summary:
We are seeking a highly motivated and customer-focused Team Leader to join our successful Card Factory team. As a key member of our store leadership team, you will play a vital role in driving commercial growth and developing a culture of exceptional customer service.
Key Responsibilities:
- Customer Service: Provide exceptional customer service, ensuring that every customer interaction is positive and memorable.
- Leadership: Demonstrate strong leadership skills, supporting your Store Manager in achieving commercial growth and developing a high-performing team culture.
- Operational Excellence: Lead the way in maintaining high standards of store operations, ensuring that all aspects of the business are running smoothly and efficiently.
- Performance Management: Review store performance data, identifying areas for improvement and implementing strategies to drive growth and excellence.
- Team Development: Foster a positive and inclusive team culture, encouraging collaboration and open communication among team members.
Requirements:
- Customer Focus: Be passionate about delivering exceptional customer service and ensuring that every customer interaction is positive and memorable.
- Leadership Skills: Demonstrate strong leadership skills, with the ability to motivate and inspire team members to achieve their best.
- Commercial Awareness: Have a solid understanding of commercial principles and be able to drive growth and excellence in a fast-paced retail environment.
- Communication Skills: Possess excellent communication skills, with the ability to effectively communicate with team members, customers, and stakeholders.
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