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Client Relations Coordinator

2 months ago

Chertsey, Surrey, United Kingdom Compass Group UK & Ireland Full time
About Compass Group UK & Ireland:
Compass Group UK & Ireland is a prominent player in the food procurement sector, specializing in delivering exceptional services to a diverse range of foodservice and hospitality clients. With a substantial managed spend exceeding £2B, we leverage our extensive network to provide unparalleled procurement solutions that enhance operational efficiency and cost-effectiveness for our clients.

Role Overview:
The Client Relations Coordinator will play a vital role in supporting the Commercial Director by managing various administrative tasks, including but not limited to online platform administration, client engagement, reporting, marketing communications, and meeting coordination.

Key Responsibilities:
  • Facilitate communication between clients and suppliers to address any inquiries related to online procurement systems, suppliers, or product offerings.
  • Assist in achieving client Corporate Social Responsibility (CSR) objectives by responding to inquiries, aiding in the development of marketing materials, and tracking key performance indicators (KPIs).
  • Collaborate with the Commercial Director to identify and implement strategies for managing procurement costs effectively.
  • Document meeting actions and ensure timely communication of outcomes to clients.
  • Support the administration and updates of strategic initiatives and workstreams.
  • Oversee monthly communication and reporting to clients.
  • Identify opportunities for enhancing commercial performance in client purchasing and supply chain operations, including data analysis and product transition communications.
  • Manage various ad hoc projects as required.
  • Maintain collaborative relationships with relevant teams, such as Customer Experience and Supply Chain.
Required Experience:
  • Proven experience in business administration support.
  • Strong proficiency in IT, with the ability to quickly adapt to new systems.
  • Excellent organizational and time management skills.
  • Team-oriented mindset with flexibility.
  • Confident and proactive attitude.
  • Exceptional interpersonal and communication skills, both written and verbal.
  • High literacy standards with meticulous attention to detail.
  • Self-motivated and initiative-driven.
  • Able to thrive in a fast-paced, deadline-oriented environment.
  • Capable of managing multiple tasks simultaneously.
  • Resilient and persistent in approach.
  • Ability to analyze and interpret data to inform decision-making.
  • Adept at influencing and engaging with senior stakeholders, fostering collaboration and accountability.
  • Advanced skills in Microsoft Office, particularly in data analysis and Excel.
  • Enthusiastic, ambitious, and passionate about the role.