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Meeting and Events Coordinator

2 months ago

Birmingham, United Kingdom Resorts World Birmingham Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Meeting and Events Coordinator at Resorts World Birmingham. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of meetings and events, providing exceptional customer service, and maintaining a high level of professionalism at all times.

Key Responsibilities
  • Meet and greet guests on arrival, ensuring timely and accurate delivery of function sheets
  • Ensure meeting/event rooms are clean and set up correctly with requested AV equipment prior to guest arrival
  • Liaise with chefs to ensure menus are catered for, timings are known, and special requests/dietary requirements are met
  • Deliver food and beverage to meetings and events at requested times, ensuring all necessary equipment is available in the room prior to delivery
  • Develop and maintain positive working relationships with colleagues and support teams to achieve common goals
Requirements
  • Previous experience working in a hotel or hospitality environment within a meeting and events role
  • Confident in engaging with guests and other members of staff
  • Ability to work independently as well as part of a team
  • Flexible attitude towards working hours, including weekend work
  • Proactive approach and ability to deal with problems and issues as they arise
What We Offer
  • Online discount portal
  • A range of flexible benefits, including extra holiday purchase, dental insurance, Company-funded Health Cash Plan, critical illness cover, and travel insurance
  • Life Cover
  • Numerous discounts across Resorts World Birmingham and the NEC Campus
  • Discounts across the wider Genting UK brand
  • Discounted on-site gym membership
  • Discounted bus and rail passes with National Express
  • Pension
  • Uniform provided
  • Employee Assistance Programme
  • Free on-site parking
  • Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex
Company Culture

We value our employees and strive to create a fun and fast-paced working environment. We offer a range of engagement events and rewards, including Lifestyle Vouchers, long service awards, team incentives, and social fund. We also provide opportunities for career progression through our online learning portal, Genting Academy.