Area Service Manager

5 days ago


Nottingham, Nottingham, United Kingdom Kemp Recruitment Full time
About the Role

We are seeking an experienced Area Service Manager to join our team at Kemp Recruitment. As a key member of our leadership team, you will be responsible for the service operation of our depots, reporting directly to the Depot Manager.

Key Responsibilities
  • Manage a team of field-based engineers and a small office-based team, focusing on engineer productivity, asset upkeep, customer satisfaction, fleet spend/parts authorisations, and PM schedules.
  • Ensure staff training is carried out in-line with company guidelines and employee requirements.
  • Maintain high levels of health and safety within the service department environments, including workshops, offices, and customer sites.
  • Conduct regular 1-2-1 and appraisals to ensure visibility of performance and employee engagement.
Requirements
  • Technical background from within Materials Handling or similar.
  • Organised and driven individual with previous management and leadership experience.
  • Ability to motivate and organise teams and individuals, promoting communication and performance.
  • Focus on customer requirements and expectations, with the ability to meet or exceed these from an individual and team perspective.
  • Commercial outlook and mindset, facilitating profitable growth of the service operation and wider depot.
What We Offer
  • Pension plan and life assurance.
  • Opportunity to work for a highly successful dealership.
  • Competitive salary.

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