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Parts Advisor

2 months ago

Heathrow, United Kingdom Kolt Recruitment Ltd Full time
Parts Advisor Job Description

Kolt Recruitment Ltd is seeking a skilled Parts Advisor to join a leading commercial dealership. As a key member of the team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of parts ordering and delivery.

Key Responsibilities:
  • Receive and interpret customer parts orders, providing advice on additional requirements and prices.
  • Locate and arrange for delivery of unavailable items from other suppliers.
  • Prepare and dispatch customer orders, ensuring accuracy and timeliness.
  • Maintain high levels of customer service, ensuring that all interactions meet company standards.
  • Resolve customer complaints in a timely and effective manner.
Key Requirements:
  • Proven experience in a motor industry parts environment.
  • Excellent communication and IT skills.

If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.