Senior Claims Advocate

2 months ago


London, Greater London, United Kingdom Aon Full time
Senior Claims Advocate - Global Property

We are seeking a seasoned Senior Claims Advocate to join our Global Property Claims Practice, an integral part of our Property, Casualty and Crisis Management offering within Aon's Global Broking Centre.

About the Role

In this exciting hybrid role, you will be responsible for managing a sophisticated portfolio of Global Property claims, providing expert advice and guidance to clients and network, and facilitating the settlement and conclusion of claims in conjunction with the claims leader.

Key Responsibilities
  • Provide strategic guidance on coverage and perform analysis of coverage-related issues for clients and network.
  • Liaise with product-specific client/market teams in reviewing claims and policy wordings for renewals and new business propositions.
  • Manage the end-to-end claims process in conjunction with the broader team and our outsource provider.
  • Carefully handle the claims negotiation process with clients, underwriters, and/or their appointed legal representatives.
  • Facilitate the resolution of any outstanding coverage issues.
  • Proactively anticipate and present to clients the best strategy to resolve the claim.
  • Coordinate discussions and, where appropriate, meetings to ensure outstanding levels of communication between the client, underwriter, and their representatives concerning the proposed settlement.
What We Offer

Aon is a global leader in risk management and insurance, and we offer a dynamic and inclusive work environment that values diversity, equity, and inclusion. As a Senior Claims Advocate, you will have the opportunity to work with a highly collaborative and supportive team, and to contribute to the success of our clients and the organization.

Requirements
  • Experience in managing a varied portfolio of Global Property claims.
  • Experience of dealing direct with clients and/or insurers.
  • Understanding and experience in handling claims within the London Marketplace and the relevant processes, procedures, and systems.
  • Demonstrable negotiation skills.
  • Strong interpersonal skills.


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