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Client Relationship Manager
2 months ago
Salary: £40k - £45k per annum based on experience
Working Hours: Monday to Friday, 8.30am - 5pm
Company Overview: POST Recruitment is seeking an Account Manager to enhance our esteemed family-run business located in Yeadon.
Role Overview:
As an Account Manager, your primary responsibility will be to cultivate and expand relationships with prestigious clients and fashion brands.
Your role will entail comprehending their distinct branding needs, offering customized solutions, and ensuring unparalleled customer satisfaction.
You will collaborate closely with internal teams to deliver products that not only meet but exceed client expectations, thereby contributing to the company's growth.
Key Responsibilities:
- Foster and sustain robust relationships with premium clients, acting as their main point of contact.
- Grasp clients' branding requirements and provide expert guidance on appropriate solutions.
- Identify avenues for upselling and cross-selling products and services.
- Strive to meet sales targets and contribute to the overall revenue growth of the company.
- Conduct regular client meetings and presentations to highlight new products and innovations.
- Oversee the complete project lifecycle, from initial consultation to final delivery.
- Coordinate with internal teams (design, production, logistics) to ensure timely and high-quality project completion.
- Maintain precise records of client interactions, sales activities, and project statuses using CRM software.
- Prepare regular performance reports on accounts and sales activities for management review.
Ideal Candidate Profile:
- Demonstrated experience in account management or sales, ideally within the packaging or a related sector.
- Proven success in managing high-end clients and achieving sales targets/KPIs.
- Exceptional interpersonal and communication skills.
- Strong negotiation abilities with a commercially focused mindset.
- Excellent organizational and project management skills.
- Proficient in CRM software and Microsoft Office Suite.
- Strong problem-solving capabilities and the ability to navigate challenging situations.
Benefits:
Performance-related bonus, complimentary lunch, 21 days of holiday plus statutory leave (increases with tenure), NEST Pension, and free parking.
This vacancy is being advertised by POST Recruitment Ltd.
