Hearing Care Consultant

4 weeks ago

Yorkshire and The Humber, United Kingdom Boots Hearingcare Limited Full time
Position Overview

**Become a Part of Our Team as a Hearing Care Consultant**

About Our Organization

At Boots Hearingcare, we are dedicated to enhancing auditory experiences. We focus on customized solutions for hearing difficulties, providing thorough evaluations, expert fittings, and ongoing support. Our mission is to elevate the quality of life through improved hearing, backed by the extensive expertise of the Sonova family, a leader in the development and distribution of hearing aids and cochlear implants.

Role Summary:

Boots Hearingcare is on the lookout for passionate individuals to join our ranks as Hearing Care Consultants. In this capacity, you will guide and assist clients, advocating for our hearing services within the retail environment. We provide comprehensive training, a competitive remuneration package, and a range of excellent employee benefits. This role presents a remarkable opportunity to advance your career in a health-focused retail setting.

Training Program

Your initial training will encompass three individual weeks (one week per month) at the Boots Hearingcare Academy. All travel and accommodation costs will be covered, and you will also participate in both in-store and online training sessions. Upon completion of your training, you will assist our customers and in-store Audiologists, actively engaging with clients and offering specialized guidance.

Employee Benefits at Boots Hearingcare

  • Exclusive Discounts: Enjoy special discounts on a variety of products at Boots locations.
  • Complimentary Hearing Aids: Receive hearing aids at no cost if you require them as an employee.
  • Free Vaccination: Access complimentary flu vaccinations available at Boots Pharmacies, with discounts for family members.
  • Pension Plan: Ensure your future with our comprehensive pension plan.
  • Flexible Benefits Package: Utilize our flexible benefits package to customize your perks according to your personal needs.
  • Life Insurance: Gain peace of mind with life insurance coverage.
  • Recognition Awards: Be acknowledged for your commitment with long service awards.
  • Generous Leave Policy: Start with 25 days of annual leave, increasing with tenure to a maximum of 30 days, in addition to public holidays.
  • Support Network: Access a confidential support network offering assistance and advice on various personal and professional matters.

Key Responsibilities as a Hearing Care Consultant:

  • Deliver comprehensive information regarding our Hearingcare services to clients.
  • Provide tailored advice on ear health and hearing preservation.
  • Conduct routine hearing screenings and coordinate assessments with our Audiologists.
  • Assist clients with the maintenance and care of hearing aids.
  • Promote and sell consumables and ear care products.
  • Receive training in specialized Hearingcare services, including wax removal through Micro Suction.
  • Support the Audiologist with additional hearing-related health assessments as required.
  • Contribute to achieving store performance indicators by managing appointment schedules effectively.
  • Collaborate closely with Boots Opticians and Pharmacy teams to enhance hearing care awareness.
  • Build strong partnerships with in-store Audiologists and team members.

Candidate Profile:

  • Confidence in engaging and approaching customers.
  • Interest in achieving store objectives and a collaborative team spirit.
  • Willingness to attend training at our Boots Hearingcare Academy.
  • Self-motivation and accountability for personal development and performance.
  • Desire to gain expertise in hearing health and care pathways.
  • Experience in a retail or healthcare setting is beneficial.
  • Proficiency in using basic technology, such as tablets and computers.

Boots Hearingcare is committed to equal opportunity employment.

We embrace diversity and foster collaboration among individuals from various backgrounds to build the strongest team in the industry. We are dedicated to ensuring equal treatment and opportunities for all candidates, regardless of their ethnic or national origin, religion, sexual orientation, marital status, gender, genetic identity, age, disability, or any other legally protected status. Join us in creating an inclusive and supportive environment where everyone can thrive and contribute to our collective success.

We Care, We Innovate, We Strive for Excellence, We Build the Best Team

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