Trainee Customer Support Advisor

4 weeks ago

Cardiff, Cardiff, United Kingdom EE Full time £20,280
Position:
Apprentice Customer Service Advisor

Department:
EE Contact Centres

Business Unit:
Consumer

Employment Type:
Full-time, Permanent

Compensation:
£10 per hour

Join our award-winning Apprenticeship program where your enthusiasm and dedication will help ensure our customers receive exceptional service every time they interact with us. In our customer service division, we assist individuals with everything from understanding their bills and contracts to navigating features on their new devices.

We welcome candidates from diverse backgrounds; all you need is the passion, talent, and ambition to kickstart a rewarding career with us.

Prepare to embark on a journey of learning, earning, and professional development as you work towards an NVQ qualification while enjoying the benefits of being part of one of the UK's leading mobile networks.

Your role will be crucial in delivering personalized and outstanding service to our customers consistently.

We are dedicated to supporting your career progression and are committed to your personal growth and development.

When you are ready, we will be here to assist you in achieving your career aspirations.

We strive to foster an inclusive environment where everyone feels valued. We celebrate our differences and embrace diversity across all levels.

Enjoy significant discounts on EE & BT products, including mobile and broadband services, saving you substantial amounts annually.

Receive guidance in shaping your career path. We are passionate about nurturing our talent and will support you in reaching your professional goals.

Benefit from a Season Ticket Travel Loan, providing you with the upfront funds for your commuting expenses, making a meaningful impact.

Participate in volunteering days to contribute positively to your local community.

Optional Private Healthcare and Dental plans are available to safeguard you and your family.

Enjoy complimentary tea and coffee, along with concierge services.

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